NATIONAL SHIPPING POLICY

& Returns

Customer Care

SHIPPING POLICY:

Once payment is confirmed, shipments are made next business day. Estimated delivery time is 1 to 3 days. We open all product packaging before shipping to repack the product in order to avoid damage. The majority of our products are perishable, so in order to preserve the product during transit, we will add Boveda® packs as required to maintain the correct level of humidity, (Not apply for national shipments).

Our shipping is guaranteed. We take full responsibility for shipments lost in transit and will resend any unfulfilled orders.

PRICES NOT INCLUDE SHIPPING AND HANDLING.

RETURN POLICY:

Our products are deemed to be for personal use, so returns are not accepted. We ensure that shipments are properly packed to avoid damage, but should damage occur in transit, we will provide store credit in the amount of the damaged product’s value.

INTERNATIONAL SHIPPING POLICY

& Returns

Customer Care

INTERNATIONAL SHIPPING POLICY:

Once payment is confirmed, shipments are made next business day. Estimated delivery time is 10 to 15 days. We open all product packaging before shipping to repack the product in order to avoid damage. The majority of our products are perishable, so in order to preserve the product during transit, we will add Boveda® packs as required to maintain the correct level of humidity.

Our shipping is guaranteed. We take full responsibility for shipments lost in transit and will resend any unfulfilled orders.

PRICES NOT INCLUDE SHIPPING AND HANDLING.

RETURN POLICY:

Our products are deemed to be for personal use, so returns are not accepted. We ensure that shipments are properly packed to avoid damage, but should damage occur in transit, we will provide store credit in the amount of the damaged product’s value.

Location and hours

Located in the heart of downtown Puerto Vallarta one block from the Malecon on Calle Aldama. 

Open Monday to Saturday, 12:00 to 9:00 Pm 
Closed Sunday

Calle Aldama 170, 
Puerto Vallarta, JAL  48300
Phone +52 (322) 223-2758

Link Whats App

© 2019 by La Casa del Habano Puerto Vallarta

Phone +52 (322) 223-2758

  • La Casa Del Habano PV
  • La Casa del Habano PV
  • Facebook - Círculo Negro